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At LegalSupport.tech, our journey began in November 2023 when we recognized a challenge many small and mid‑sized law firms face: onboarding new staff and finding reliable support after hours. We saw how these gaps created stress, slowed productivity, and left teams without the help they needed when it mattered most.
That’s why we built LegalSupport.tech — to stand beside firms as a trusted partner, offering responsive technology support, practical training, and solutions tailored to the realities of modern legal practice. Our mission is simple: to remove barriers, simplify complex workflows, and strengthen compliance so legal professionals can focus on serving their clients with confidence.
With deep expertise in Microsoft 365, legal technology platforms, and productivity tools, our team combines technical mastery with a client‑first mindset. Every engagement is designed to build trust, efficiency, and peace of mind — because we know that when your systems work seamlessly, your people can do their best work.
We provide responsive technical support and tailored training to help legal teams reduce costs and boost productivity. Our solutions are designed around your firm’s systems, workflows, and real-world needs.
To empower legal teams through responsive technical support and engaging, results-driven training, turning complex systems into confident workflows and transforming learning into lasting impact.
Mike McBurney is a Technical Consultant, Microsoft 365 specialist, and IT training leader with over two decades of experience modernizing enterprise environments. He drives digital transformation across legal, financial, insurance, and healthcare sectors through SharePoint architecture, user enablement, and service desk leadership.
Mike designs and delivers high-impact instructional programs for Microsoft 365—covering SharePoint Online, OneDrive, Teams, Outlook, and Power Automate—supported by scalable onboarding, LMS administration, and knowledge base development. He leads stakeholder engagement and Tier 3 support initiatives, streamlining workflows, refining permissions, and elevating user experience.
He builds Power BI dashboards and reporting solutions to visualize trends, guide decision-making, and improve performance. By combining instructional design, workflow optimization, and data-driven insight, Mike simplifies complex systems and empowers teams to adopt modern tools with confidence.
Ranjith Baskaran delivers comprehensive technical support across enterprise environments, combining hands‑on expertise with strategic systems management. His work spans desktop and hardware deployment, tiered helpdesk operations, and A/V setup for hybrid collaboration.
With a proven track record in streamlining IT workflows, Ranjith has supported large‑scale rollouts, system migrations, and enterprise software implementations. He is adept at troubleshooting complex technical issues, ensuring minimal downtime, and providing clear guidance to end‑users across diverse platforms.
Beyond day‑to‑day support, Ranjith specializes in optimizing infrastructure for hybrid workplaces, integrating collaboration tools, and maintaining secure, reliable systems. His ability to balance technical precision with client‑focused service makes him a trusted partner for organizations seeking scalable, efficient IT solutions.
With over 20 years of proven expertise, our team delivers responsive technical support tailored to the needs of legal professionals. We specialize in helping firms seamlessly adopt new systems, quickly resolve issues, and maintain peak productivity across critical platforms such as Microsoft 365, iManage, and SharePoint. Beyond troubleshooting, we provide guidance that empowers staff to embrace change with confidence, ensuring technology becomes a reliable foundation for growth and efficiency.
We understand the challenges law firms face in delivering timely, relevant training and technical support as systems and processes evolve. Our solutions help legal teams stay current, empowering new hires and existing staff to adapt confidently as technology changes. Beyond immediate troubleshooting, we provide forward-looking guidance that anticipates emerging technologies, compliance requirements, and workflow shifts.
At LegalSupport.tech, our story began in November 2023,
to solve a common challenge for law firms: onboarding staff and finding reliable support after hours.
We stand beside firms as a trusted partner, delivering responsive tech support, practical training, and tailored solutions.
Our mission: remove barriers, simplify workflows, and strengthen compliance — so lawyers can serve clients with confidence
