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24/7 Legal Technical Support Services

LegalSupport provides 24/7, law‑firm‑focused IT and document production support across Adobe Acrobat, Microsoft Word, Excel, PowerPoint, SharePoint, Teams, Microsoft Lists, Power Automate, and Power BI, plus desktop, A/V, cloud, and Imanage.

We handle urgent filings, Bates numbering, secure redaction, PDF⇄Word conversion, template repair, macros/VBA, dashboards, workflow automation, site migrations, and meeting/AV troubleshooting with practice‑specific best practices for confidentiality and court readiness.

Support begins once the client submits an intake form and designates a single point of contact; we will contact that representative promptly to confirm priorities, schedule work, and deliver documented, cost‑controlled remediation until matters are resolved.

Don’t see your application listed? Let us know — chances are we support it. And if not, we’ll review and add it wherever possible.


Platform Support Services
Adobe Acrobat Logo
  • Schedules with Bookmarks: Create schedules with bookmarks for easy navigation.
  • Tables of Contents: Generate tables of contents for legal documents.
  • Bates Numbering: Apply Bates numbering for document identification and tracking.
  • PDF Conversion to Word: Convert PDF documents to Word format for editing.
  • Bookmarking: Add bookmarks to documents for quick access to specific sections.
  • Printing Issues: Resolve printing issues to ensure documents are printed correctly.
  • Hyperlinking PDFs: Add hyperlinks to PDFs for easy access to related documents or websites.
  • Form Conversion and Mapping: Convert and map forms for efficient data entry.
  • Filing Issues: Address filing issues for document management systems (DMS) or court submissions.
  • Combining and Splitting PDFs: Combine or split PDFs as needed for document organization.
  • Customized Solutions: Provide customized solutions, including writing scripts for document reorganization in LegalSupport.
Excel Logo
  • Printer and Formatting Issues: Troubleshoot problems with print settings or formatting inconsistencies.
  • Dashboard Development: Build interactive dashboards for legal, HR, or operational data.
  • Troubleshooting Errors: Resolve crashes, freezing, or error messages.
  • Macro and VBA Support: Optimize scripts and macros for automation.
  • Integration Support: Link Excel to SharePoint, Power BI, or external databases.
  • Data Protection: Set up encryption and access control for sensitive spreadsheets.
  • Advanced Formula Assistance: Debug complex formulas like INDIRECT(), INDEX(), MATCH(), etc.
  • Legal-Specific Calculations: Build formulas for pay equity, severance, and benchmarking.
  • Scenario Modeling: Create what-if tools for HR settlements and forecasting.
  • Add-In Management: Install and troubleshoot Excel add-ins.
  • Data Validation and Entry Controls: Use dropdowns and error alerts to reduce mistakes.
  • Template Design: Create reusable templates for legal and HR workflows.
  • Data Sorting and Filtering: Organize large datasets for audits and reporting.
  • Pivot Table Setup: Analyze case data and HR metrics with dynamic pivot tables.
  • Conditional Formatting: Highlight trends and compliance flags with rules.
PowerPoint Logo
  • Email troubleshooting: Resolve send/receive errors, sync issues, and missing messages.
  • Calendar support: Fix scheduling conflicts, delegate access, and meeting visibility problems.
  • Rules and automation: Set up inbox rules, auto-replies, and conditional formatting.
  • Search optimization: Improve search accuracy with filters, scopes, and indexing fixes.
  • Folder management: Organize mailboxes, archive content, and manage shared folders.
  • Signature setup: Create and troubleshoot branded email signatures with images and links.
  • Outlook profiles: Rebuild or reset profiles to fix persistent errors.
  • Mobile sync: Configure Outlook on iOS/Android and resolve sync delays.
  • Shared mailbox access: Grant and troubleshoot access to shared or delegated mailboxes.
  • Integration support: Connect Outlook with Teams, OneNote, and third-party tools.
  • Retention and compliance: Apply retention policies and troubleshoot archive settings.
PowerPoint Logo
  • Branded slide decks: Design professional decks for legal and technical presentations.
  • Visual storytelling: Create illustrative elements for training and marketing.
  • Formatting and accessibility: Ensure clarity and consistency across slides.
  • Multimedia embedding: Add and troubleshoot video, audio, and interactive content.
  • Template customization: Build reusable templates for teams and clients.
  • Layout optimization: Prepare slides for print, PDF, and web publishing.
  • Compatibility fixes: Resolve font, image, and device issues.
  • User training: Train staff on PowerPoint best practices and presenter controls.
  • Asset preparation: Package slide assets for court, clients, and websites.
  • Review collaboration: Support iterative reviews and feedback integration.
Power Automate Logo
  • Flow creation: Build automated workflows for document routing, approvals, and notifications.
  • Error troubleshooting: Diagnose failed flows, connector issues, and permission errors.
  • SharePoint integration: Automate list updates, document handling, and metadata tagging.
  • Email automation: Trigger personalized emails based on form submissions or document changes.
  • Approval workflows: Set up sequential or parallel approval chains with audit trails.
  • Document generation: Auto-generate PDFs, contracts, or letters from templates.
  • Data connectors: Link Power Automate to Microsoft 365, Teams, Outlook, Excel, and third-party apps.
  • Scheduled flows: Run recurring tasks like reminders, reports, or cleanups.
  • Button flows: Create one-click actions for common legal or admin tasks.
  • Security and governance: Apply DLP policies, environment controls, and user access rules.
  • Training and onboarding: Guide teams through flow design, testing, and publishing.
Power BI Logo
  • Dashboard creation: Build court-ready dashboards for legal metrics.
  • Support trends: Visualize requests, response times, and performance.
  • Workspace administration: Manage permissions and sharing.
  • Custom reports: Surface KPIs and operational insights.
  • Integration: Connect to SharePoint and Microsoft 365 data sources.
  • Data model optimization: Tune models for performance.
  • Refresh management: Configure dataset refresh schedules.
  • User training: Train users on navigation and analytics.
  • Documentation: Document report logic and sources.
  • Stakeholder collaboration: Define KPIs with practice leaders.
SharePoint Logo
  • Site design: Build modern intranets that support firm workflows.
  • Modern site builds: Design polished layouts and content structures.
  • Layout and navigation: Customize pages, web parts, and menus.
  • Migration & modernization: Upgrade legacy sites with minimal disruption.
  • Revamp content: Reorganize layouts, metadata, and permissions.
  • Admin automation: Automate routine admin tasks.
  • PowerShell scripting: Script site and user management at scale.
Teams Logo
  • Meetings: Troubleshoot audio/video, join failures, and noise issues.
  • Screen sharing: Resolve sharing and presenter control problems.
  • Chat and channels: Fix missing messages and access issues.
  • Calendar and scheduling: Sync invites and delegate access.
  • File access: Address sync, co-authoring, and permission errors.
  • Recordings and captions: Resolve recording and transcription issues.
  • Devices: Set up and troubleshoot headsets, webcams, and room systems.
  • Sign-in and access: Fix MFA, password, and access failures.
  • Integrations: Connect PowerPoint, Power BI, and bots.
  • Quick help: Assist with setup, templates, and user training.
Word Logo
  • Styles and numbering: Fix style and numbering issues in legal docs.
  • Style creation: Build consistent styles for firm templates.
  • Templates and macros: Create macros and forms for workflows.
  • Page numbering: Configure multi-section numbering.
  • Document recovery: Attempt recovery of corrupted files.
  • Cross-referencing: Manage cross-references and citations.
  • Table of Authorities: Set up and automate TOA updates.
  • Headers and footers: Automate content across sections.
  • Version control: Guide track changes and versioning.
  • DMS integration: Integrate with document management systems.
  • Advanced find/replace: Perform complex formatting fixes.
  • UI customization: Configure ribbon and toolbar shortcuts.
  • Autotext and blocks: Create reusable legal-specific content.
  • Protection settings: Apply document restrictions and controls.
Other Services Icon
  • Meeting setup: Schedule and configure Zoom meetings with correct settings and access controls.
  • Audio/video troubleshooting: Resolve microphone, speaker, and camera issues across devices.
  • Screen sharing: Fix sharing problems, presenter controls, and permissions.
  • Waiting room and security: Configure waiting rooms, passcodes, and participant controls.
  • Recording and transcription: Enable cloud/local recording and troubleshoot playback or captioning issues.
  • Zoom Rooms: Set up and manage Zoom Room hardware and integrations.
  • Breakout rooms: Create, assign, and manage breakout sessions for training or collaboration.
  • Webinar support: Configure registration, panelist access, and Q&A tools for Zoom webinars.
  • Outlook integration: Sync Zoom with Outlook calendars and resolve scheduling conflicts.
  • Mobile and desktop apps: Install, configure, and troubleshoot Zoom across platforms.
  • Branding and customization: Add firm logos, backgrounds, and registration pages.
Other Services Icon
  • Desktop Support: Assist with Windows/macOS, hardware, and peripherals.
  • Technical Support: Tiered helpdesk for software, network, and systems.
  • A/V Services: Set up and maintain audio/visual equipment.
  • Virtual Meetings: Support Teams, Zoom, and Webex sessions.
  • In-Person Options: On-site support, setup, and live training.